I'm an all-around virtual assistant. My forte includes graphic design, customer support, and administrative tasks - data entry, research, etc. I'm also experienced in social media management. I helped local business owners manage a facebook page and setup ads to gain more customers.
Name:
Nicole Shayne E.
Age:
26 years
Location:
Cebu City, Pearl of the Orient
Hobbies:
Traveling, Calligraphy, Watercolor painting, Vlogging,
Jan 2024 - Apr 2024
Tax assistant (part-time)
Managed and updated tax records using Salesforce, ensuring accuracy and timely data entry. Translated financial expenses from Japanese to English for reporting purposes. Created detailed Income Tax Return (ITR) summaries to assist in tax filing and compliance.
Oct 2021 - present
Quality Review Specialist (contract)
Expertly communicated and collaborated with diverse teams globally, fostering effective cross-cultural and multilingual communication. Strong aptitude for accurately interpreting non-verbal cues, adhering closely to procedural guidelines, and upholding confidentiality agreements. Consistently met deadlines and performed effectively in a fast-paced environment, showcasing exceptional ability to manage high volume of tasks under pressure.
Feb 2023 - Mar 2024
Online ESL Teacher
Taught English to Japanese adults, focusing on improving conversational skills, grammar, and pronunciation. Utilized Japanese for communication and instruction, adapting lessons to meet individual student needs and language proficiency levels.
Sep 2020 - Dec 2021
Social Media Manager, Administrative Assistant and Specialist
On a daily basis, I assess project outputs, ensuring they meet quality standards through regular reviews. I also coordinate project activities across multiple teams, addressing any arising issues and facilitating efficient progress. Additionally, I execute essential daily tasks critical to the project's success, including social media management, graphic design, CRM management, and data entry, among others.
Jan 2019 - Nov 2020
Social Media Manager & Web Developer
Created a website with products and locations pages using Google Maps. Created and managed their facebook; setup ads which attracted twice as more customers in their area.
March 2018 - December 2019
Financial Advisor
Consulted with clients to determine their financial needs and goals, and develop growth plans. Sold financial products to high net worth individuals
October 2019 - January 2020
Medical Technology Intern
During the internship, performed effectively in a semi-private hospital with a patient load ranging from 50-100 daily, and demonstrated proficiency in managing time and pressure in high-volume environments.
April 2018 - July 2019
Pathway-Connect
A year-long university prep program that leads to online degrees by teaching life skills, English, algebra, and
personal finance. This program helped me grow spiritually, academically, and professionally
June 2017 - November 2017
Web Development Bootcamp Course
A five-month intense training on front-end and back-end web development. Learned to create a personal portfolio website, APIs, and build web apps using React. This intensive course helped me to be independent by teaching me how to learn on my own.
June 2015 - July 2020
Bachelor - Clinical Laboratory Science
Technology used to diagnose, monitor and treat the diseases that affect humans
Every week, I write an email newsletter with freelancing tips and tools, some thoughts (+ memes), life lessons, producivity hacks, and interesting articles I discovered on the internet that week. (Some) people say it lights up their week. I also share some online freebies such as templates and printables.